Core Values: QVC

By | March 15, 2016

[March 15, 2016]  My wife is the one who educated me on QVC and how great their customer service was for her and her friends.  Any organization that I feature here in theLeaderMaker.com is one in which I have personal experience with at some level, although in this case less so.  Since so many have told me so… Read More »

Are Leaders Encouraging Bad Attitudes?

By | March 12, 2016

[March 12, 2015]  Yes, leaders do encourage bad attitudes in people and it’s a sad commentary that senior leaders are particularly guilty of doing so.  The encouragement is not about people with strong personalities but about the fact that a bad attitude will get rewarded. How can it be that those with bad attitudes are rewarded when it’s… Read More »

Good Habits #21: Be Open to New Ideas

By | March 9, 2016

[March 9, 2016]  One of the concerns about being a military engineer is that we can be intellectually trapped by our education and experiences.  Yet, there are great engineers who’ve escaped and produced amazing works.  They did this by developing a daily habit of being open to new ideas. We all have marveled at those who designed and… Read More »