Characteristic #22: Dealing with Unknown Unknowns
[October 17, 2013] Unpredictable major events, good or bad, that have a major effect on people, organizations, or society are often justified as destiny after their occurrence. While we cannot predict such events, we can certainly put into place mechanisms that prepare us better to take advantage of them. Taleb called these events “Black Swans.”1 The Honorable Donald… Read More »